All orders are shipped directly from Elemetal Refinery to your specified address via UPS. We have chosen UPS for their reliable and secure delivery services, ensuring your items reach you in perfect condition.
Once your order has been processed and shipped, you will receive an email with your UPS tracking number. This allows you to monitor the progress of your shipment in real-time and know exactly when to expect your delivery.
All shipping costs are a flat $25 fee. This covers insurance as well as shipping and handling.
All shipments are fully insured for the value of the contents. This means you can have peace of mind knowing that your investment is protected during transit.
Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the near future.
If you need to change the shipping address after placing your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.
In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will work with UPS to resolve the issue and ensure you receive your order or a replacement as quickly as possible.
If you have any questions or concerns about your shipment, please do not hesitate to contact our customer service team at official.sleeper.bot@gmail.com or call us at 1-904-305-7903. We are here to help!
Thank you for choosing SleeperBot Precious Metals. We appreciate your business and look forward to serving you!